Privacy Policy

Last updated: March 1, 2025

1. Information We Collect

We collect information you provide directly — such as your name, email, company name, and billing details when you create an account. We also collect usage data including pages visited, features used, and AI agent interaction logs to improve our service.

2. How We Use Your Information

Your information is used to provide and improve SiteSutra's services, process payments, send service-related communications, and personalise your experience. AI agent conversations are processed to deliver results but are not used to train third-party models.

3. Data Storage & Security

All data is encrypted at rest and in transit. We use industry-standard security measures including SOC 2-aligned practices, regular security audits, and role-based access controls. Data is stored on servers located in India and Singapore.

4. Data Sharing

We do not sell your personal data. We share data only with service providers necessary to operate the platform (payment processors, cloud infrastructure, AI model providers) under strict data processing agreements.

5. Your Rights

You have the right to access, correct, export, or delete your personal data at any time through your account settings or by contacting us. We respond to all data requests within 30 days.

6. Cookies

We use essential cookies for authentication and session management, and optional analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.

7. Contact

For privacy-related inquiries, contact us at privacy@sitesutra.com.